What Vechile is this for?
What model Jimny does this fit?
Our seat covers are designed exclusively for the Suzuki Jimny 3 door
They have been custom-made to ensure a secure, tailored fit for these models and are not compatible with earlier Jimny models or other vehicle makes and models.
If you're unsure which Jimny model you own, feel free to contact us before ordering, we're happy to help confirm compatibility.
Will it fit a Jimny XL?
Not just yet.
Our current seat covers are designed specifically for the Suzuki Jimny 3-door models and will not fit the Jimny XL 5-door
The good news? A Jimny XL version is currently in development, so stay tuned! Be sure to follow us on social media or join our mailing list to be the first to know when it's available.
Will this fit the older modles of Jimnys?
Yep! The Jimny crew from the old school days hasn’t been forgotten.
Our hammock is designed to fit the 3-door Suzuki Jimny, including older models. If you’ve got one of those classic Jimnys, your four-legged co-pilot can still ride in style.
Shipping & Delivery
How Does Shipping and Delivery Work
Thank you for choosing Coco & Clover.
Once your order has been placed, our team will carefully prepare and pack your items before dispatching them within 1–2 business days.
After your order has been shipped, delivery is typically expected within 7–10 business days, depending on your location.
As soon as your order is on its way, you will receive a shipping confirmation email containing your tracking information so you can follow your parcel's journey.
Please note: Delivery timeframes commence from the date your order is dispatched. If an item is listed as a pre-order, the estimated dispatch date will be noted on the product page. Delivery timeframes begin once the item has been shipped.
Australian Postage
Australian orders include free shipping and are sent with Australia Post.
Delivery times can vary depending on your location and the shipping option selected at checkout. Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking details.
While we do our best to get your order to you as quickly as possible, delays caused by Australia Post, weather, peak periods or other circumstances outside of our control can sometimes occur.
How can I track my order?
The exciting part has arrived. Your Coco & Clover order is on its way! 🐾
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking details. Simply follow the link provided to keep up to date with your parcel’s journey.
Haven’t received your shipping confirmation email yet? Be sure to check your junk or spam folder, as it may have found its way there.
We can’t wait for your new adventure essentials to arrive!
Can I change my shipping address?
If you need to make a change to your shipping address, please contact us as soon as possible. If your order has not yet been dispatched, we’ll do our best to update the details for you.
Please ensure your delivery address is correct at checkout, as we can only send orders to the address provided. If an incorrect address is supplied and your parcel has already been delivered, we may not be able to recover the item.
Help with missing order
If your order has not arrived within 21 days of the dispatch date, please get in touch with us and we can assist by lodging an investigation with the courier.
Before contacting us, we recommend checking your tracking information for the latest updates. You may also wish to contact the courier directly, as they may be able to provide additional information regarding your delivery.
Damaged Parcels
If your parcel arrives damaged, please contact us as soon as possible at cococlover@outlook.com.au with your order number and clear photos of the damaged packaging and product.
Please keep the original packaging until we have advised you on the next steps, as it may be required as part of a courier investigation or claim.
We will review the issue and work with you to resolve it as quickly as possible.
Returns
Do you have a return policy?
Yes. You have 30 days from the date your order is delivered to request a return.
Before sending your item back, we will ask you to provide photos or video so we can confirm the condition of the product and determine the best way to proceed.
Sale items are strictly non-refundable. Additional item exclusions will be clearly stated on the product page and at checkout
To be eligible for a return:
- Your return request must be submitted within 30 days of receiving your order, and the item must be posted back within this timeframe.
- The item must not be marked as Final Sale or Non-Returnable at the time of purchase, unless the item is faulty.
- Items must be returned unused and in their original condition, including all original packaging, tags and accessories.
- Original shipping fees are non-refundable.
- Return postage is the responsibility of the customer and will be deducted from your refund.
- Please include your invoice or order details with your return.
- If you believe your item is damaged or faulty, please contact us at cococlover@outlook.com.au before sending it back.
Can I Return My Item for a Refund?
Yes. You have 30 days from the date your order is delivered to request a return.
Some items may not be eligible for return. Any exclusions will be clearly outlined on the product page or at checkout.
To be eligible for a return:
Your return request must be submitted within 30 days of receiving your order, and the item must be posted back within this timeframe.
The item must not be marked as Final Sale or Non-Returnable at the time of purchase, unless the item is faulty.
Items must be returned unused and in their original condition, including all original packaging, tags and accessories.
Original shipping fees are non-refundable.
Return postage is the responsibility of the customer and will be deducted from your refund.
Please include your invoice or order details with your return.
If you believe your item is damaged or faulty, please contact us at cococlover@outlook.com.au before sending it back.
Before sending your item back, we may ask you to provide photos or video so we can confirm the condition of the product and determine the best way to proceed.
What Happens After I Send My Return?
Once your return has been posted back to us, we'll process your refund or exchange once the item has been received and inspected.
To help us process your return as quickly as possible, we recommend keeping your postage receipt and sending us a photo showing proof that your return has been lodged.
If you don't have a postage receipt, that's okay — we'll simply need to wait until your return arrives before we can process your refund or exchange.
Start your return
Want to return an item?
Email us at cococlover@outlook.com.au with:
- Your order number
- The item you'd like to return
- The reason for your return
We'll review your request and let you know whether your return is eligible, along with the next steps for sending your item back.
Please don't send your item back before contacting us.
Damage & Faulty Assesment
If there’s an issue with your Coco & Clover cover, please get in touch with us as soon as possible. We may ask you to send through a photo or video so we can have a look and work out what’s happened.
If the issue is due to a manufacturing fault or genuine product defect, and it’s reported within 30 days of receiving your order, we’ll replace the product at no cost to you.
If the damage has been caused by misuse, accidents, excessive force or general wear and tear, it won’t be considered a product defect. Depending on the issue, we may be able to provide a replacement part, such as a buckle or zipper, rather than replacing the entire cover.
We’ll always assess each issue individually and do our best to find a fair solution.
Return Condition
To be eligible for a return:
You’ll need to provide your order number or proof of purchase.
If the item is faulty or damaged, please provide a photo or video showing the issue.
The item must be faulty, damaged on arrival, or not as described.
To start a return, please email us at cococlover@outlook.com.au
When Refunds Aren't Covered
We aren't obligated to give a refund if you:
- Simply changed your mind after purchasing
- Realize you picked the wrong option or made an error during checkout
- Misread or overlooked the clearly provided product details and dimensions
Exchanges
Oops, wrong size or colour? No worries — here’s how exchanges work.
Need a different size or colour? No problem.
To exchange your item, simply contact us within 30 days of receiving your order. Once your exchange has been approved, you’ll need to return the original item to us.
Once we receive and inspect the returned item, we’ll send your replacement straight out to you.
Please note that the item must be unused, in its original condition and packaging, with no signs of wear, hair, dirt or damage. Return shipping costs are the responsibility of the customer.
What if there is a difference in price
If you’re exchanging your order for an item of a different price, you’ll need to pay the difference if the new item costs more.
If the new item costs less, we’ll refund you the difference.
Payment
How secure are your payments?
Your privacy and security are our top priority. That's why we use Shopify Payments, a trusted and secure payment system to help protect your personal and payment information every time you make a purchase.
What payment types do your offer?
We accept all major credit and debit cards, including Visa, Mastercard. For added convenience, you can also choose to pay with PayPal, Apple Pay, Google Pay, Shop Pay, or Afterpay.
How do I use my discount code?
To apply your discount code, simply enter it during checkout in the discount code box provided on the first checkout page. Be sure to select “Apply” before continuing to payment so your discount is successfully added.
Your updated order total will be displayed before payment, allowing you to see your savings before completing your purchase.
Please note: Only one discount code can be applied per order. If you have multiple offers or discounts you would like to use, separate orders may need to be placed.
Some promotional offers may only apply to specific products or collections, so please check the terms included with your discount code or email offer before using it.
Do you offer payment plans?
Yes. We offer Afterpay, which lets you pay for your order in four interest-free installments, subject to Afterpay's terms and approval.
Contact Us Questions
I need to cancel or change my order
We understand that sometimes things change. If you need to update or cancel your order, please contact us as soon as possible with the subject line “CHANGE” or “CANCEL”, and we’ll do our best to help.
Please note that we work quickly to prepare and dispatch orders. If your order has already been shipped, we will be unable to make changes and you will need to follow our returns process.
While we will always try to assist where possible, we cannot guarantee changes or cancellations once an order has been placed. Please take care when selecting your items before completing your purchase.
How to get in contact?
If you have any questions or need assistance, please get in touch with us through our contact form or by emailing us at cococlover@outlook.com.au
Keeping all enquiries through these channels allows us to keep track of your request and provide the best support possible.
We’re a small team working hard behind the scenes, so we appreciate your patience while we get back to you. We’ll respond as soon as we can.
Provide feedback
At Coco & Clover, we’re always looking for ways to improve and create products that both you and your dogs love.
We’d love to hear about your experience with our products, your feedback, and your adventures together. Seeing our products become part of your dog’s everyday life is what makes this all worthwhile.
If you have any thoughts, suggestions, or would like to share your Coco & Clover story, we’d love to hear from you. You can contact us directly or leave a review on our website.
Couldn't Find Your Awnser
Couldn’t find your answer? Get in contact with us here and we’ll help you out. Our team is eager to assist you.